Scenario

The Devise Search tool enables finding all the activity associated with a specific serial product.

This is useful if you are unable to locate this device, or need to research a specific action performed on a specific device.


Screen Entry Point

The Device Search utility can be opened from the Landing page > Inventory > Device Search button. 

Or, from the navigation menu > Inventory > Stock Management > Device Search.


     



How to Use

Enter the serial number in the search box, and then click the Search icon.


Device Search screen

Device Search screen


The Device search screen displays Inventory events in the life cycle of the serial product. The results can be printed, or exported to PDF or Excel.


Device Search results

Device Search results


You can click the + icon to check details of the activity performed.

On clicking the Reference number link, you will be redirected to the order screen, to view more details.


Device Search – expanded rows

Device Search – expanded


Click the status link to change the status of the serialized product. Select the new status and it will be updated.


Change Status prompt

Change Status prompt


For each activity, the following information is presented: Activity, Reference No. (where applicable), Date, and Device Status (status at the time of activity or resulting from the activity).

The following activities are included, with the following information:

Activity

Information fields

Reference Links to

Receive from vendor

Store, Vendor, User

PO Review page

Transfer to store

From, To, User, Reason code

View/Modify Order

Receive from store

Store, From, User

View/Modify Order

Status change

Store, User


Adjust out

Store, User, Reason code, Memo


Adjust in

Store, User, Reason code, Memo

PO Review page

Sale

Store, Status, User

Sale Review page

Return

Store, User, Reason code, Memo

Sale Review page

Exchange

Store, User, Reason code, Memo

Sale Review page

Return Exception

Store, User, Reason code, Memo


Return to warehouse

Store, Vendor, User, Reason code

Review return page

Return to vendor

Store, Vendor, User, Reason code

Review return page

Allocation scan in

Store, Manager, User


Allocation scan out

Store, Manager, User


Collect reservation

Store, Status, User, Reservation, Channel


Return transfer

Store, From, User, Transfer (original transfer number)